Information & Technology specialists keep themselves and the company apprised of the ever-changing technological landscape.
They must be current on developments in computer systems, phone systems, customer service software, vehicle tracking, mobile service applications, and technology related to direct pest control applications.
IT specialists have the ability to think creatively in order to take advantage of beneficial technologies as well as to come up with work-arounds for unnecessary technologies.
They have a solid understanding of break even points and presenting cost-benefit analysis.